store policy

customer care

our philosphy at only | silk is that we provide high quality materials at an affordable price. this is why we have confidence in offering a 28 day no questions asked returns policy.

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although we have stringent quality control measures in place, mistakes can happen and we are more than willing to own up to them when they were caused by us. therefore, in the unlikely event that our products are not up to standard, please contact us direcly using our form here and one of our customer care consultants will come back to your query as fast as possible.

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charitable donations

only | silk is committed to giving back to society. and with all that's going on in the world right now, the toughest challenge that too many individuals face is that against their own mental wellbeing.  

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even though we wholeheartedly believe our products will help anyone feel good on the outside, we are aware that it doesn't always mean everyone is okay on the inside. this is why only | silk promises to donate 10% of all sale profits to selected charities that support mental health.

 

by purchasing through our website, you will not only feel good on the outside, but you will also do good for the inside.

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wholesale inquiries

we are always looking for businesses to partner with. if you have any wholesale inquiries, please contact us using our form here. we will endeavour to come back to you promptly.

 

shipping & returns

our shipping and returns policy is available here.

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privacy

our privacy policy is available here.

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terms of use

our terms of use are availble here.